Tag Archives: Customer

A new year, a new YOU!

Dear Blog Reader, Welcome to 2009! A new year brings with it a great holiday season, family, friends, treats, turkey and a new year’s resolution. Keeping resolutions is something that the best of us struggle with so we’ve dedicated our Monthly Item of Value (IOV) for January to keeping on track with your resolution. We’ve also included a worksheet for …

Read More »

It’s nice to see service when you see it!

I’m in a business where service matters and I strive to provide the best to my clients but even then there’s always room for improvement and we try to implement a 360 degree feedback from our clients on how we can make things better. I was out showing properties on Tuesday in Newmarket and once all the properties were viewed …

Read More »

Dual agency or Buyer Representation?

There are two options available for buyers when it comes to purchasing property through organized Real Estate in Ontario and is classifies them as either a Client or a Customer. Client RelationshipClient relationship with a buyer is established by signing the buyer agency agreement. Customer RelationshipBuyers have the option of representing themselves in a Real Estate transaction and still expect …

Read More »

Buyer Representation Agreements

I recently saw a question posted on an online form about buyer representation which I answered and thought it would be nice to post it here as well for your review. In a nut shell, a buyer representation agreement is a contract which like any other contract is completely negotiable. It’s an express authority that a party is providing to …

Read More »